Brother Support Diagnostics

Device Verification

Enter your printer details below to initialize the diagnostic tool.

Initializing...

Checking printer connection to the network...

Diagnostic Scan in Progress

Please wait while we identify the printer issues.

Analyzing print spooler sub-systems...
Error Code TS-07

Printer Malfunction Detected

Critical Issue: Printer network interface is unable to establish an authenticated connection with the print spooler.

You need to connect to Brother support on this device. A certified technician will be able to resolve this issue through a remote setup bypass.
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